Financial Responsibility

Out-of-Pocket (OOP) Program Terms & Conditions

Monthly Subscription Terms

Your subscription will be renewed automatically and billed to your credit card account at the beginning of each subscription period until you cancel the service. You may cancel at any time by following the procedure described in our Cancellation Policy below. The monthly subscription plans are renewed automatically on 30-day intervals.

Cancellation Policy

Cancellation to subscription requests must be submitted by email to at least 3 business days before the renewal date. Cancellation notice sent to will terminate future use of the service and automatic renewals will end. There are no refunds for any of our OOP programs.

Insurance-Based Program Terms & Conditions

We are excited to have you participate in our health coaching program. Our health coaching and clinical staff are dedicated to your health and to providing care that exceeds your expectations. If you enter the insurance-based program, should your insurance deny any of the preventative services provided by our staff, you will be responsible for payment.

Employer-Based Program Terms & Conditions

As a covered employee of your employer-sponsored program we will not charge you, the patient, a no-show or late-cancel fee, however, out of respect to our coaches and business we do reserve the right to cease services after multiple violations of the no-show or late-cancel policy.

“No-Show” Policy

Definition of a “No-Show” Appointment

We define a “No-Show” appointment as any scheduled appointment in which (you) the patient either:

Impact of a “No-Show” Appointment

“No-show” appointments have a significant negative impact on our business and the healthcare we provide to our patients. When a patient “no-shows” to a scheduled appointment it:

To Avoid Getting a “No-Show” Charge

  1. Confirm your appointment
  2. Arrive 5-10 minutes early
  3. Give at least 24 hours’ notice to reschedule an appointment

Consequences of “No-Show” Appointments

Insurance-Based Patients:

OOP Patients:

Any “no-show”, as defined above, will count as one of your visits in your given package and you will forfeit that visit.

You agree that it is your responsibility to notify the Coach of the need to cancel a visit at minimum 24 hours in advance of the scheduled call/visit. If you are 5 or more minutes late for a scheduled visit, the visit will be cancelled and considered a no-show. If you consistently reschedule appointments with your Coach we retain the right to cease services.

INHEALTH MEDICAL SERVICES 1801 Century Park East 24th Floor Los Angeles, CA 90067 888-219-5299